In this day and age, outsourcing becomes much more popular thanks to many advantages that photographers have. When you work with a Photo Editing company, this includes access to a wide range of professional editors over the world.
I bet you have heard that “Communication is the lifeblood of an organization”.
It is true that communication works as the foundation of every aspect of a business. Sending and receiving messages in a wrong way can cause misunderstandings between you and the remote team. Hence, in BEEPEC, we truly care about this matter to avoid any unnecessary troubles.
CONSTANT COMMUNICATION IS THE KEY
Our Customer Service Officers are available 24/7 to support you at any time, it is fairly easy for you to check on your project even when it is 3 AM your time. Constant communication with both teams keeps you updated about any challenges, questions, issues, etc. Everything will fall in place with the way we communicate.
EXCELLENT ENGLISH SKILL
You might be worried about the language barrier when sending a project to a company in non-English speaking countries. In BEEPEC, English is one of our top criteria in recruitment. We are proud that 100% of our Customer Service Officers graduated with an English-taught bachelor’s degree.
Having an excellent understanding of English serves as a competitive edge for BEEPEC, especially as an offshore photo editing company.
EXTENSIVE KNOWLEDGE IN PHOTO EDITING
We understood that constant communication is the key to success. Good knowledge of photography and photo editing will help us avoid any delay when supporting our customers and processing the photos in a proper way.
BEEPEC will learn to adapt our clients’ style through the time working together. Although BEEPEC team always do our best to acknowledge your requirements, too many details might give a negative impact. That would be helpful if you keep the message short and clear.
MULTI-PLATFORM COMMUNICATION
The first types of communication platforms are phone, fax and physical mail which were, now, out of date. Later on, email appeared, dominating much of the communication landscape but still not enough for our demand. It’s 2020 and various platforms like Facebook, Instagram, Youtube and others have started to play a huge role — not just in society, but also in B2C communications.
In BEEPEC, although we provide multiple methods to communicate, we give each platform a purpose in order to avoid overwhelm and distraction. For instance, using email for daily order taking and process updates is the best way for your records. Meanwhile, our website chat box or Facebook Messenger will help you get assistance very quickly whenever you need and wherever you are. It is very flexible and versatile, just by a click and your message sent away.
Feel free to pick your preferred platform which is most convenient to you, BEEPEC will stay in touch there 24/7.
STRENGTH FROM THE INSIDE
Companies are always seeking ways to better communicate with their customers. But what about their employees? In our opinion, internal communication is the most effective way to power up the firm’s capabilities and keep employees engaged (which in turn leads to keeping customers happy).
By using Skype constantly, all messages are delivered in the fastest way. We keep our staff informed of upcoming events, policy changes, engagement initiatives, headcount changes, and updates on workflow. We also have an internal control system for work management. Thanks to working in an entire office, all team can easily directly interact with other people. We all know good communication requires good listening as well as talking in order to understand each other’s expectations when processing a job.
In staff meetings, the team members can share with others their work progress and receive feedback in order to keep the entire team accountable and engaged. This creates big improvements in workflow. Besides, our periodically bonding parties which celebrate birthdays or holidays can motivate employees to bring their working spirit to the next level!
BUILD A RELATIONSHIP AND TRUST
Some people are afraid of outsourcing because they assume outsourced teams just simply want projects to be done. As one of the most trusted names in real estate media production services, we desire to let you know our ultimate aim is to be a part of your life. No one wants to be a robot. We believe sharing life stories with each other can bring all of us closer and help us much in understanding customers’ cultures.
In summary, working with a dedicated editing team from overseas offers you a long list of advantages. The outsourcing success when there is effective communication, transparency, a strong foundation of trust and mutual understanding. That’s the reason BEEPEC would love to create a healthy environment for our beloved customers.
Let us be a part of your business development!
